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How miniopai Handles Your Privacy

Q: What if I think my data has been compromised?

Contact us immediately at support@miniopai.xyz or via live chat (09:00–22:00 WIB). Change your password in your account settings straight away. We'll review your account activity and flag any unauthorized withdrawals within 24 hours.

Your account details, payment history and personal information are encrypted and stored securely on our servers.

Data encrypted on secure serversYour payment info never shared with third partiesAccess or change your details anytime

Explore the Lobby Read FAQ

What We Collect and Why

miniopai Service availability depends on jurisdiction. Users are responsible for checking local law before access.

When you open an account, we collect your name, email, phone number and banking details so we can verify your identity, process your deposits via DANA, OVO, GoPay and QRIS, and send you withdrawal confirmations. We also track your login history and gameplay activity to detect

1
fraud and keep your account secure. This data is stored in our Indonesia-region data centres and retained for seven years after account closure, where local law permits. You can request a copy of all your data or ask us to delete non-essential records by emailing our
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support team.

Service availability depends on jurisdiction. Users are responsible for checking local law before access.

REACH OUR TEAM

Contact Us About Your Privacy

Team online

Email Support

Send privacy requests to [email protected]. Our team responds within 24 hours on weekdays. Include your account email and the specific data or change you're requesting.

Live Chat

Open your account and head to the bottom-right chat widget. Our agents are available 09:00–22:00 WIB daily to answer privacy questions and help you manage your information.

Account Settings

Log in, tap your profile icon, select Settings, then Privacy & Data. You can review collected information, update your phone number, and download your full account record in seconds.

HOW WE PROTECT YOU

Security and Data Handling

Encrypted Payment Storage

Your DANA, OVO, GoPay and QRIS account links are encrypted with AES-256 and stored separately from your login credentials. We never store full card numbers; only your bank reference ID and transaction receipts appear in your withdrawal history.

Cookie and Tracking Consent

We use session cookies to keep you logged in and analytical cookies to understand how you navigate our lobby. The first time you visit, you'll see our cookie banner. You can disable non-essential cookies in your browser settings anytime.

Account Access Control

Your password is hashed using bcrypt and never visible to our staff. If you forget it, we send a reset link to your registered email. Two-factor authentication is optional but recommended for accounts linked to bank transfers.

Data Retention Limits

We keep your game history and deposit records for seven years for tax and fraud-prevention purposes. After account deletion, personal identifiers are anonymized within 30 days, where local law permits.

Third-Party Sharing Rules

We share your data only with our payment processor and KYC (Know Your Customer) verifier to confirm your identity before your first withdrawal. We never sell or rent your information to marketers or data brokers.

Your Data Rights

You can request a full copy of your personal data, ask us to correct errors, or request deletion of non-essential records by emailing [email protected]. We'll respond within 14 days with your records or a clear explanation if deletion isn't possible.

Frequently Asked Questions About Your Data

Your account is marked inactive and your personal identifiers are anonymized within 30 days. Game history and deposit records are kept for seven years for compliance, then deleted. You can request immediate deletion of non-essential data by emailing [email protected].

No. Your DANA, OVO, GoPay and QRIS details are stored only on our servers and shared exclusively with our payment processor to authorize transfers. We never sell or share your banking details with third parties or marketing companies.

Log in to your account, go to Settings > Privacy & Data, and click Download My Data. We'll email you a file within 24 hours containing your profile, transaction history, game records, and any other data we hold on you.

Yes. When you first visit miniopai, you'll see a cookie banner. Click Manage Preferences to disable analytical and marketing cookies. Essential cookies for login and security cannot be disabled, but you control everything else.

We retain all deposit and withdrawal records for seven years to comply with local tax and anti-fraud regulations. After seven years, records are securely deleted. Players in Makassar and across Indonesia have the same retention policy.

Contact us immediately at [email protected] or via live chat (09:00–22:00 WIB). Change your password in your account settings straight away. We'll review your account activity and flag any unauthorized withdrawals within 24 hours.

Absolutely not. We share your data only with our payment processor and KYC verifier when necessary to process withdrawals and verify your identity. Your personal information is never sold, rented or shared with marketers or external platforms.

How miniopai Handles Your Privacy

Contact Us About Your Privacy

Email Support

Live Chat

Account Settings

Security and Data Handling

Encrypted Payment Storage

Cookie and Tracking Consent

Account Access Control

Data Retention Limits

Third-Party Sharing Rules

Your Data Rights

Frequently Asked Questions About Your Data

01 What happens to my data if I close my account?

02 Is my payment information shared with other platforms?

03 How do I download a copy of my personal data?

04 Can I opt out of cookies and tracking?

05 How long do you keep my withdrawal receipts and payment history?

06 What if I think my data has been compromised?

07 Does miniopai sell my data to third parties?

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